As soon as we have prepared your order, we will report it to the delivery service. You will then automatically receive an email containing your track & trace link. Have you not received an email? Please check your SPAM folder. If it is not there, we would be happy to share it with you.

Have you not received your order yet? Annoying! Can't you get any information from your track&trace link? Send us a message and we will solve it for you.

Yes, in principle you can wash the cloth up to 95 degrees, but we recommend that you wash it at a temperature of 60 degrees.

We do not recommend using fabric softener. Furthermore, the cloth dries quickly, so we recommend not putting it in the dryer.